Privacy Policy

Introduction to Our Privacy Policy

At Fresh Fish Market, your privacy is our top priority. We are dedicated to safeguarding your personal information and ensuring that it is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your data, and your rights concerning this information. We regularly review and update our practices to ensure compliance with the latest data protection regulations and to reflect any changes in our operations.

Your trust is essential to us, and we are committed to being transparent about our data handling practices. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy and handling your personal information.

Data Collection and Usage

📊 Types of Data Collected: We collect various types of personal information, including but not limited to names, email addresses, phone numbers. This information is collected to provide and improve our services, process transactions, and communicate effectively with you.

🔒 Purpose of Data Collection: Your data is used to fulfill your requests, enhance your user experience, and communicate relevant updates or offers. We ensure that any data collected is used solely for the purposes for which it was intended and is handled with the highest level of security.

📈 Data Analytics: We use data analytics to understand user behavior and preferences, allowing us to improve our services and tailor our offerings to better meet your needs. This helps us deliver a more personalized and effective experience for you.

🔍 Data Accuracy: We strive to maintain accurate and up to date information. If you believe that any of your personal data is incorrect or outdated, please contact us so that we can make the necessary corrections.

🔧 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Once it is no longer needed, we securely dispose of it in accordance with our data retention policy.

User Rights and Control

✅ Access and Correction: You have the right to access your personal data and request corrections or updates. We provide you with the means to review and manage your information through your account settings or by contacting our support team.

🔒 Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine readable format. This allows you to transfer your data to another organization or service if you choose to do so.

🔄 Data Deletion: You have the right to request the deletion of your personal information. We will process your request promptly, ensuring that your data is removed from our systems in accordance with applicable regulations.

🛡️ Privacy Preferences: We offer various options to manage your privacy preferences, including adjusting your communication preferences and opting out of specific types of data collection. Please refer to your account settings for more details.

Data Sharing and Disclosure

🔗 Third-Party Services: We may share your data with trusted third-party service providers who assist us in operating our website, processing transactions, or delivering services. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.

🌐 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request by public authorities. This includes complying with legal obligations, protecting our rights, or responding to legal processes.

🔄 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes and ensure that your data continues to be protected under the new circumstances.

🤝 Partner Agreements: We may enter into agreements with partners or affiliates to offer you additional services or promotions. These agreements will include provisions to safeguard your data and ensure that it is handled in accordance with our privacy policy.

🔐 Data Protection Measures: We implement robust security measures to protect your data during transmission and storage. Our systems are designed to safeguard against unauthorized access, breaches, and other security threats.

Security Measures

🔒 Security Protocols: We use advanced security technologies, including encryption and secure socket layer (SSL) certificates, to protect your personal information. Our security protocols are regularly updated to address emerging threats and vulnerabilities.

🛡️ Access Controls: Access to your personal data is restricted to authorized personnel only. We implement strict access controls and conduct regular audits to ensure that only those with a legitimate need have access to your information.

🔍 Monitoring and Reporting: We continuously monitor our systems for potential security incidents and promptly address any identified issues. Our incident response team is trained to handle security breaches effectively and minimize their impact.

📧 Secure Communication: When communicating sensitive information, we use secure channels to ensure the privacy and integrity of your data. This includes encrypted emails and secure forms for data submission.

📜 Data Breach Notifications: In the unlikely event of a data breach, we will notify affected individuals promptly and provide guidance on the steps they should take to protect their information. We will also work to address the breach and prevent future occurrences.

Policy Updates

📰 Policy Changes: We may update our Privacy Policy from time to time to reflect changes in regulations or our business practices. Any updates will be posted on our website, and we will notify you of significant changes that may affect your privacy.

🔄 Review and Revisions: We regularly review our policy to ensure its relevance and effectiveness. Your feedback is valuable in helping us improve our practices and maintain a high standard of data protection.

📩 Notification of Changes: We will notify you of any material changes to our Privacy Policy through email or other appropriate communication channels. It is important to review these updates to stay informed about how your data is being handled.

📘 Policy Access: The most current version of our Privacy Policy will always be available on our website. You can access and review the policy at any time to stay updated on our data protection practices.

📊 User Impact: We assess the impact of policy changes on our users and make adjustments to ensure that our practices continue to meet your expectations and comply with applicable laws.

Contact Us

📞 Customer Support: If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to our customer support team. We are here to assist you and provide the information you need.

📧 Contact Information: You can reach us via email at contact@freshfishmarket.org or through our online contact form. We aim to respond to all inquiries promptly and provide you with the support you need.

📍 Office Location: Our main office is located at 172-A Thiruvalluvar St, Indira colony, Anna Nagar, Madurai, Tamilnadu 625020. You are welcome to visit us or send correspondence to this address if you prefer in-person communication.

⏰ Office Hours: Our office is open Monday to Friday, from 9 AM to 6 PM. We strive to provide timely support and ensure that all your privacy-related concerns are addressed during these hours.